Get in touch

We’re here to help! Chat with us instantly via the icon in the bottom-right corner. Or contact us via email or WhatsApp for more detailed questions. Our team responds within 24 hours on business days (Monday through Friday). Simply fill out the contact form below, and we’ll get back to you soon.

Contact form

Frequently Asked Questions

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How long does delivery take?

Our shipping time is between 6 to 15 days.

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Are there any shipping costs?

No, we always offer free shipping on all your orders!

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How do returns work?

Returns are easy. Request your return easily through our Return Center and follow the simple steps.

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What payment methods do you accept?

You can pay with PayPal, credit card, and other payment methods. All our payment options are safe and reliable. On our checkout page, you can view a full overview of all available payment methods.

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Can I track my order?

You will receive your track & trace code within 1–3 business days after placing your order. Once received, you can track your package anytime on our Track & Trace page.

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Why multiple package deliveries?

To get your items to you as quickly as possible, we sometimes ship products from different warehouses. This can result in packages arriving on different days. You can track all packages using the Track & Trace code in your confirmation emails.

Monday through Friday from 8:00 AM to 17:00 PM.

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    24/7 Support Chatbot

    For instant assistance, you can chat with us directly via the icon in the bottom-right corner.

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    Response Monday through Friday within 24 hours. Click here to message us on WhatsApp

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    support@getkar.com

    Response on business days within 24 hours